tawk.totawk.to
· Dashboard 101

Using your inbox's split-view feature

Published October 9, 2024

The instructions below are for desktops and laptops only.

Your tawk.to inbox can be viewed in 2 modes:

  • The compact view
  • The full view (normal)

The compact view divides your screen into 2 sections: your message list (and preview) on the left, and the full conversation on the right, like this:

To use this view, click Show compact list at the top right corner of your Inbox.

Your inbox will divide into 2 sections, like this:

Select a conversation on the left, and you’ll see it on the right, like this:

To return to the normal full view mode, click Show full list.

If you have feedback about this article, or if you need more help:

· Get started

Add chat to your site in two minutes.

Free forever, no per-seat fees. Live chat, ticketing, knowledge base and AI Assist.